Friday, September 20 • 10:30am - 11:20am
We Haven't Broken the Library: Challenging Perceptions and Creating Access Through Eliminating Late Fines

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On January 2nd, 2019, Saint Paul Public Library eliminated overdue fines on all materials, after a nine-month process of research, staff and community engagement, and policy decisions which restored borrowing privileges to 42,261 patrons. Join us as we share our story, the strategies we used, and the lessons we’ve learned.

avatar for Gardner Brenneisen

Gardner Brenneisen

Library Clerk, Saint Paul Public Library
Gardner Brenneisen is a Library Customer Service Assistant (LCSA) at Saint Paul Public Library. He received his MLIS from St. Catherine University in 2018, and his bachelor's degree in theatre arts from the University of Minnesota Morris in 2015. At SPPL he is a member of the Reader's... Read More →

Maureen Hartman

Maureen Hartman is the Deputy Director for Public Services with the Saint Paul Public Library. In this role she provides management and leadership support for strategy development, implementation and delivery of library services in 13 library branches and via outreach and engagement... Read More →

Friday September 20, 2019 10:30am - 11:20am
Waconia 6

Attendees (51)